"We are 100 percent committed to compensate them", BA chief executive Alex Cruz told BBC radio.
British Airways today announced the theft of customer data from its website and mobile application. To have your customers' financial information stolen by unidentified hackers.
BA has confirmed that only bookings made between 22:58 BST 21 August and 21:45 5 September are thought to have been affected, however, those customers involved are likely to have had their personal and financial details compromised as a result.
Customers who bought tickets from ba.com or the airline's official app are being advised to contact their credit card providers. "No passport or travel details were stolen".
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Anyone who booked flights during the exposed time will be contacted directly by the airline, which will include information on the breach and advice on moving forward.
Cruz said the carrier was "deeply sorry" for the disruption caused by the sophisticated crime, which was unprecedented in the more than 20 years that BA had operated online.
British Airways is the largest airline in the United Kingdom and one of the largest in the world. We will continue to keep our customers updated with the very latest information. Even well-protected companies can be hacked, so the mere fact that the data was compromised doesn't mean the company is at fault.
The move is also accord with GDPR provisions, which require organizations in the United Kingdom to report certain types of personal data breach to ICO within 72 hours of learning about the incident. It wasn't so long ago you could ground 75,000 of them just with the flick of a computer switch.
Just a month after the new European Union rules on data came into force - General Data Protection Regulation, or GDPR - members of BA's frequent flyer programme received an email reassuring them about the security of their information.