This meant that using your phone or making a call in Canada, Mexico, and the USA would be "just like going out of state", T-Mobile CEO John Legere said at the time. Mobile Without Borders was originally introduced in 2015 as part of T-Mobile's Uncarrier program.
Note that you can get unlimited LTE in Mexico and Canada by adding One Plus International to your account, but at $25 a month, that option isn't exactly cheap. It's not entirely clear what "beyond the intent of the product" means, but it's clear T-Mobile is cracking down on a specific type of customer. So in this situation, if you have visited Canada or Mexico you were provided as much LTE data as you ever wanted without any fear of paying back to a huge phone bill. Starting November 12, 2017, customers on T-Mobile ONE, Simple Choice North America, or legacy rate plans with a qualifying feature will receive unlimited talk, text, and data with a maximum of 5GB of 4G LTE. While 5GB is a healthy amount for a short trip, it's still going to change your behavior - you may end up using hotel WiFi when you can instead of relying exclusively on cellular data. Unfortunately the company has announced it's bringing an end to one of its more attractive perks: the free unlimited LTE service for customers traveling in Canada and Mexico.
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The company said that less than than 1 percent of people with Mobile Without Borders travel to Mexico and Canada and use more than 5GB a month, indicating the cap will have little impact on its customers. To stop the users from using "beyond the intent of the product" a capping has been applied to the usage of the monthly 4G LTE data. After you hit that 5GB data limit, you will be throttled to barely usable 128Kbps speeds, or 256Kbps for T-Mobile One Plus subscribers (this speed will still allow you sending texts on Facebook Messenger and Whatsapp, but little else). Either way, T-Mobile says that less than 1 percent of users who travel to either country use over 5GB in a month.