Uber's new family feature is officially available in 30 countries around the world, with more expected to be added soon.
We can see this being useful in a lot of different scenarios: Maybe your friend's phone is about to die after a night out so they can't request their own ride, or perhaps you want to help a loved one get to work while their vehicle is in the shop. Plenty of other geolocation apps have mastered the art of keeping tabs on a traveler's route outside of the app, and it seems like the ideal time for Uber to work it out its own system for the non-smart phone users of the world. From here, you select the rider from your address book, assign their destination, and boom, you're done.
Then, the app will text details like the make and license plate number of the auto to the person taking the ride, who doesn't need to have a smartphone. Details including the name, license plate number, and a link to track the drivers route will be sent to the rider via text message.
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The company says the new service is primarily aimed at seniors who make up 10-percent of the global population. The requester is also able to track the ride through the Uber app like usual.
Payment is processed at the end of the ride as usual, and is charged to the requestor's card on file. This feature is introduced in the latest version of the app, so be sure to update it if you haven't done so already.
Otherwise, the booking and tracking process remains the same, with the requester selecting the type of vehicle, and being able to track the driver's progress in real-time. Also, the company said Uber Freight won't charge drivers a commission, thereby eliminating issues that have affected its business model in the last couple of years.