The FTC and Amazon settled the litigation last month. Likewise, the move to refund the money has finally brought closure to the three-year judicial proceedings that address parents' complaints.
The FTC sued Amazon in 2014 for insufficiently protecting users' bank accounts from overeager children, whose in-app purchases sometimes ran consumers as much as $99.99 at a time without requiring any form of parental authentication. That case also referenced the password issue and a 30-minute window in which minors could make unlimited charges without authorization.
According to the FTC, more than 70 million dollars in charges may be eligible for refunds on in-app purchases made between November 2011 and May 2016.
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The FTC and Amazon then made a decision to settle, which allowed the refund process to begin.
The process should be straightforward and will just involve logging into their Amazon.com account and from the message center, they can find out about their eligibility. Firstly, it should be noted that Amazon is sending out emails to eligible consumers only.
Refund requests can be completed entirely online. People who submitted valid claims before the deadline are now receiving full refunds, averaging $49.66 each. A similar situation occurred to Apple and Google back in 2014, with both companies refunding customers and no longer marking apps as "free" if they offered in-app purchases. The company may contact you for additional information after you file the request. In the first hour of trading on May 30, the e-commerce firm hit the $1,000 mark per share.